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Protecting your personal information is important to Smelly Kids Company L.L.C. and its related parties and affiliates. Doing business as Smelly Kids Company L.L.C. (“Smelly Kids Company”, “we”, “our” or “us”) we strive to maintain our customers’ trust.
When does this Privacy Policy apply?
This Privacy Policy explains our practices in collecting, using and disclosing your personal information in the course of operating our business and online through Smelly Kids Company's websites www.smellykidsco.com (collectively, “Websites”), our social media accounts, and in other ways you engage with us.
For your convenience, the websites may contain links to other sites and advertisements that are not controlled or operated by Smelly Kids Company L.L.C.. This Privacy Policy does not apply to those sites or advertisements. We are not responsible for, and this Privacy Policy does not apply to, the privacy practices or policies of other websites or third parties. Smelly Kids Company L.L.C. encourages you to review the privacy policies of any third parties before disclosing your personal information to such parties or when visiting such third party websites.
What We Collect
The types of information we collect depend on the nature of your interaction with us. We may collect personal information such as:
You may choose not to provide us with your personal information. However, if you make this choice we may not be able to provide you with the product, service, or information that you requested.
In some cases, such as when you ask us to ship an order or you purchase a gift or gift certificate, we may collect information about someone other than you, such as the name, address, telephone number and email address of the recipient. You represent and warrant that you have the right and authority or have obtained all necessary consents to provide any information, including personal information of another individual, that is provided by you to Smelly Kids Company L.L.C..
How We Collect Your Personal Information
We collect personal information from you in a variety of ways when you interact with Smelly Kids Company L.L.C. Some examples include but are not limited to situations when you:
How We Use Your Personal Information
Smelly Kids Company Ll.C. uses your personal information to offer and provide products and services (including to confirm, process and track orders, shipping, payment, etc.), manage our relationship with you, verify your identity and address, carry on our business operations and as may otherwise be required or permitted by law or described in this Privacy Policy. Some examples of how we may use your personal information include (without limitation):
From time to time we may supplement information you give us with information from other sources, such as information validating your address or other information you have provided to us. This is to help us maintain the accuracy of the information we collect and to help us provide better service.
E-Newsletters and other Electronic Communications
In certain circumstances, for example, if you sign-up or are subscribed to receive such information, we may send you communications about our products, services, special offers, events, new website features, changes to this Privacy Policy or other terms and conditions, changes to any of our programs in which you might be enrolled, or other news.
You can change your preferences or opt to not receive email marketing communications from us by contacting us using the contact information in the section below regarding “How to Contact our Privacy Officer”. Please allow up to ten (10) days for your preferences to be processed. Even if you opt out of receiving email marketing messages, we may still contact you by email about your transaction or account-related purposes like confirming or following up on a purchase, order or service request, responding to customer service inquiries, or notifying you of product recall information.
Cookies and Similar Technologies
We may use tracking tools like cookies, web beacons and pixel tags that collect data while you browse and maintain a record of your visit. These technologies help us improve the Websites and deliver more personalized service based on your online behavior. We also use cookies to assist with anonymous site traffic analysis, which includes tracking the time/date of visits, pages viewed, and referring URLs.
Most web browsers automatically accept cookies. If you would prefer to prevent your device from accepting our cookies, you may follow your internet browser’s steps for doing so on each device you use. Please note, however, that if you do disable cookies, you may not be able to shop on or access certain sections of our Websites. Also, your mobile device may not give you the ability to control cookies. If you wish to block cookies on our mobile applications, you will need to delete the application from your mobile device.
How We Disclose Your Personal Information
Smelly Kids Company L.L.C. does not sell or rent our customers’ personal information to any third party. However, in the normal course of business we may share some of your personal information with our related parties and affiliates and with third parties acting on our behalf or as permitted or required by applicable law.
Related Parties and Affiliates
We may share personal information that we collect within our affiliated group of companies for the purposes identified in this Privacy Policy.
Service Providers
We may disclose or otherwise make available personal information to third party service providers for processing or other purposes that support or facilitate our business operations or provide services on our behalf, such as for shipping, payment card processing, supporting the content, operation and maintenance of our Websites, facilitating and collecting customer reviews, and conducting surveys, contests, sweepstakes and other promotions. We contractually require all such service providers to keep your information confidential and secure, and to have privacy policies and practices with respect to personal information that are comparable to ours.
Sale of Business
Smelly Kids Company L.L.C. may disclose personal information we have about you in connection with a potential or actual purchase, sale, lease, merger, amalgamation or other type of acquisition, disposition or financing of all or part of our business or assets.
Legal Disclosure
Smelly Kids Company L.L.C. may disclose your personal information as required or permitted by law, including, without limitation, to comply with a subpoena, warrant or other legally valid inquiry or order or applicable law, or to report improper or unlawful activity.
Consent
By submitting personal information to Smelly Kids Company L.L.C. or its service providers, you agree that Smelly Kids Company L.L.C. may collect your personal information and you consent to the use and disclosure of your personal information in accordance with this Privacy Policy and as permitted or required by law.
Storage, Retention and Security of Your Personal Information
Storage
Our related parties and affiliates and third party service providers may be located outside of the United States and this may result in personal information collected by Smelly Kids Company L.L.C. being stored or processed outside of the United States and, as a result, your personal information may be accessible to law enforcement, courts and regulatory authorities in accordance with the laws of such foreign jurisdictions.
Retention
Smelly Kids Company L.L.C. will retain personal information for as long as necessary for the purposes identified, or as otherwise required or permitted by law. Smelly Kids Company L.L.C. has retention standards to satisfy legal requirements, including to destroy, erase or render anonymous personal information that is no longer required for the purposes identified or as otherwise required by law.
Security
Smelly Kids Company L.L.C. takes reasonable steps to protect personal information in our control against loss, theft, and unauthorized access, disclosure or misuse with administrative, technical and physical safeguards appropriate to the sensitivity of the personal information.
Unfortunately, despite these efforts, no security measures are perfect and hackers and other malicious actors may attempt to intercept or access the personal information described in this Privacy Policy. If you have any reason to believe that your account, transaction or information is no longer secure, please contact us using the contact information in the section below regarding “How to Contact our Privacy Officer”. In the wrong hands, your personal information could be used to commit identity theft, steal from you, or cause you other harms. It may also reveal information about your spending habits and other sensitive personal attributes.
Internet or wireless communications are never completely private or secure and there is always a risk that any messages or information you send to or through a website or by email may be intercepted by others.
If you create an account on our website, you will need to set a password to access your online account. We strongly recommend that you set a strong password including a combination of letters (including a mix of upper and lower case), numbers and special characters, and do not disclose your password to anyone. Smelly Kids Company L.L.C. will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or email messages).
You should also be aware that certain aspects of the Websites are not confidential and are available for public viewing. For example, any submissions that you post to any publicly available online forum or blogs or other publicly available features of the Websites are not confidential and may be viewed by other users of the Websites. By making personal information publicly available where the Websites allow you to do so, you consent to such publication by Smelly Kids Company L.L.C. or its service providers. Please refer to the Terms of Use for additional provisions relating to user submissions that may apply to you.
Accuracy of Personal Information and Your Privacy Preferences
If any of your personal information in our records is inaccurate or incomplete, we will amend that information at your request, subject to any exceptions prescribed by law. Requests for correction of your personal information should be directed to the Smelly Kids Company L.L.C. Privacy Officer using the contact information set out below in the section regarding “How to Contact our Privacy Officer”.
If you created an account on one of our Websites, you can access and change your online account profile yourself. If you are not a registered Website user, you can contact us to update your information using the contact information in the section below regarding “How to Contact our Privacy Officer”.
Access to Personal Information
At your request, we will provide you a statement outlining the personal information we have about you in our records and how that information has been used or disclosed by us. You may also request access to your personal information in our custody or control. In order to verify that the information is being released to the proper individual, you may be asked to provide suitable identification or to otherwise identify yourself. In certain circumstances, access to personal information may be denied. If we deny your request for access, we will advise you of the reason for the refusal. Requests for access should be directed to the Smelly Kids Company L.L.C. Privacy Officer using the contact information set out below in the section regarding “How to Contact our Privacy Officer”.
Changes to this Privacy Policy
Smelly Kids Company L.L.C. may revise this Privacy Policy at any time and from time to time. The revised Privacy Policy will be posted to the Website. We will provide additional notice of any material changes to our Privacy Policy. We encourage you to check this Privacy Policy regularly for changes.
How to Contact our Privacy Officer
If you have any questions, comments or concerns about this Privacy Policy or our privacy practices, please contact Smelly Kids Company L.L.C. Privacy Officer using the contact information below. All complaints will be investigated.
In the USA:
Smelly Kids Company L.L.C.
Attention: Privacy Officer
For additional information regarding the use of our website please see our Terms of Use posted on the website.
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